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Leading Your Leaders
To make well-informed
decisions, leaders need to be guided by the
knowledge and judgment of those who do
the hands-on work.
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Dawn: Cooperation, Not Control
The Discovery and New
Frontiers Program Office at Marshall had
to earn the trust of the Dawn team by
proving that it wanted to contribute to
the mission, not control it.
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Best Buy: Planning for Disaster
Rising to
the challenge of a summer of hurricanes
in Florida, the retailer shaped an effective
disaster-response plan.
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